General Sales Terms and Conditions

Orders

  • All orders must be made in writting by email, letter or fax.
  • You may not cancel the order once issued, or if it involves a special product, once manufacturing has begun.
  • DOCRILUC reserves the right to refuse orders from customers who have failed previous contracts.

Prices

  • Prices are recommended for retail. They are listed in Euros and are exempts of taxes.

Transportation and packaging

  • Goods will be sent under carriage paid conditions (Spanish territory, excepting Ceuta, Melilla, Canary & Balear islands).
  • The reissues are at risk and cost of the buyer.
  • All equipments include individual packaging.

Warranty

  • According to the certificate of each product.

Returns

  • Returns will not be accepted, unless DOCRILUC, S.L. accept it.
  • In any case, goods must be sent free of freight cost.

Terms of payment

  • Before giving credit to a customer, all operations will be paid in advance.
  • In case that payment will not be done in the agreed maturity, customer will assume the return postage and / or costs of delay.

PArts and accesories

  • All parts will be sent carriage due, good refunds are not allowed unless Technical Support Service (TSS) authorize it.

Domain

  • All unpaid merchandise, still belonging to DOCRILUC

Jurisdiction

  • In this case, Lucena's courts in Córdoba are competent.

Information

  • DOCRILUC, S.L. reserves the right to make any necessary amendment / improvement without notice and without detriment to the product's features.
  • The customer is required to provide, on his own, the necessary means for the reception of the goods.

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