General Sales Terms and Conditions
- All orders must be made in writting by email, letter or fax.
- You may not cancel the order once issued, or if it involves a special product, once manufacturing has begun.
- DOCRILUC reserves the right to refuse orders from customers who have failed previous contracts.
- Prices are recommended for retail. They are listed in Euros and are exempts of taxes.
Transportation and packaging
- Goods will be sent under carriage paid conditions (Spanish territory, excepting Ceuta, Melilla, Canary & Balear islands).
- The reissues are at risk and cost of the buyer.
- All equipments include individual packaging.
- According to the certificate of each product.
- Returns will not be accepted, unless DOCRILUC, S.L. accept it.
- In any case, goods must be sent free of freight cost.
Terms of payment
- Before giving credit to a customer, all operations will be paid in advance.
- In case that payment will not be done in the agreed maturity, customer will assume the return postage and / or costs of delay.
PArts and accesories
- All parts will be sent carriage due, good refunds are not allowed unless Technical Support Service (TSS) authorize it.
- All unpaid merchandise, still belonging to DOCRILUC.
- In this case, Lucena's courts in Córdoba are competent.
- DOCRILUC, S.L. reserves the right to make any necessary amendment / improvement without notice and without detriment to the product's features.
- The customer is required to provide, on his own, the necessary means for the reception of the goods.